Bridging the Gaps…

December 17, 2024 | Story

Moving to a new country can be overwhelming, especially for individuals facing language barriers and lacking a local support system.

After moving from Guatemala to Columbia, South Carolina, Maya was excited to settle into her new life with her young son, Juan, while preparing for the arrival of her second baby. However, navigating the healthcare system quickly became overwhelming. Without family support and facing a language barrier, Maya struggled to find the help her son desperately needed.

Juan was experiencing persistent ear infections, severe stomach pain, headaches, and a loss of appetite. His symptoms made it difficult for him to sleep, and his lack of weight gain added to Maya’s growing concerns. Both mother and son endured sleepless nights as Maya worried about his health, feeling unsure how to get him proper care.

It was then that Maya was connected with Yesenia from Healthy Learners, who spoke with her and coordinated medical visits for Juan. Being bilingual, Yesenia helped Maya understand the healthcare process, which gave her confidence in the care her son was receiving. Another significant obstacle for Maya was transportation—without a car, she had no way to take Juan to his appointments.

Thankfully, Healthy Learners arranged transportation, lifting yet another heavy burden from her shoulders.

With the support of Healthy Learners, Maya found the relief she needed. Juan’s health improved, allowing him to attend school and adjust to his new community without the barrier of illness. Both Maya and her son were finally able to rest, knowing they had the guidance and support to navigate these challenges.